Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence (AI) technology to perform a good deal of its work. He told Emily Chang, the host of Bloomberg’s "The ...

Benioff estimated Salesforce has reached 93% accuracy with AI. He added that, although the technology is “pretty good,” it’s not “realistic” that it will reach 100%.

Marc Benioff, CEO of Salesforce (NYSE: CRM), has dismissed fears that artificial intelligence (AI) will lead to mass layoffs of white-collar workers.

But in the AI I have, it's not going to be some huge mass layoff of white-collar workers, it is a radical augmentation of the workforce." Benioff's broader view of AI contrasts with how other in ...

According to Washington, AI has enabled Salesforce to reassign 500 customer service workers to other roles at the company this year, resulting in a cost savings of $50 million. The company is also ...

Salesforce ‘Reduced Some Hiring Needs’ With AI: What It Means Your email has been sent Amid industry-wide shifts, Salesforce adjusts its workforce strategy, reallocating roles and prioritizing ...

Salesforce CRM 0.53% is a giant in its field, but Peter Schwartz, one of its top strategists, isn’t taking survival for granted in the era of artificial intelligence. The unprecedented pace of ...

Benioff called the rise of AI in the workforce a “digital labor revolution” with between $3 to $12 trillion of digital labor getting deployed. “That digital labor’s going to be everything from AI ...

Salesforce announced on Wednesday that its Agentforce artificial intelligence agent platform had achieved FedRAMP High authorization, enabling federal agencies to utilize the company’s tool to ...

Salesforce drives growth with AI-powered Agentforce, expanding margins and CRM leadership. Read more on CRM stock and its buy rating.

The UK could fall short of its economic growth ambitions unless it accelerates investment in workforce skills to match the rapid expansion of AI technologies, Salesforce has warned. This statement ...