This marks the third-largest fine ever imposed by the communications watchdog. Ofcom found that in the 2024-25 financial year, Royal Mail delivered 77% of first class and 92.5% of second class mail on ...

Residents have called the Royal Mail service in their area "woeful" after going weeks without deliveries of post, which has led to some people missing hospital appointments. People in the Abbeydale, ...

Millions not getting what they pay for Royal Mail has, without justification, failed to provide an acceptable level of service and breached its obligations, Ofcom said. "It took insufficient and ...