Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Recently, USA Today published their list of the Best CRMs (Customer ...

The contest between Oracle and SAP involving their respective customer relationship management (CRM) applications in many ways is only one front in a battle between ERP titans that has been fiercely ...

SAP moved on two fronts Tuesday to update and expand its software portfolio, unveiling a new suite of cloud-based CRM applications that incorporates technology from several recent acquisitions and a ...