-- Controlling types have to be right. There is always an excuse for their behavior (however brutal) and always a reason to blame others. Controlling people are perfectionists and micro-managers.

One study concluded that empathy helps de-escalate conflicts, improve communication, and find collaborative solutions. While it can build rapport in healthy relationships, an over-reliance on ...

Offering calm, disengaged responses might quell conflict in some situations, but it’s not a long-term strategy, experts say.

Difficult people come in many forms, from constant complainers to those who always seem to create tension. The challenge is handling them without losing your own energy. These approaches help you ...

This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...

It could be a reasonable strategy to “be a gray rock” when dealing with someone you interact with only occasionally, such as an annoying neighbor or co-worker,“but when there is a narcissist in your ...

Washington Post: ...