Why You Should Care: Whaleback's gradual expansion has earned it 12 straight quarters of growth, a loyal channel following in the Northeast U.S. and a robust mix of solution providers specializing in ...

* Sage advice from a hosted VoIP provider Last week, we looked at what consumers and small office/home office VoIP users can do to ensure VoIP call quality. This week, we’d like to offer some ...

LAS VEGAS — Avaya Inc. last week announced a set of subscription-based IP telephony, call center and voice-mail services for businesses — an unusual move for a networking equipment vendor, since ...

Opinions expressed by Entrepreneur contributors are their own. As small businesses continue to play a significant rolein the changing economy, technologies addressing their unique requirementsfollow ...

Sometimes it’s best to cede some control. At least that’s what early adopters of hosted VoIP services say. Sometimes called IP Centrex, the hosted services are winning converts, especially as VoIP ...

Many small-business VARs may never have had access to phone revenue before because they lacked experience selling PBX solutions. But the game is changing. Hosted VoIP services are not only opening the ...

Effective communication is essential for the growth and success of your business. When you start a business, your phone system is one of many necessary expenses to consider. With the increasing need ...

When you choose a top provider, maintaining VoIP security and encryption is no harder than using a strong password. Here’s how to get set up. Any modern business using a Voice over Internet Protocol ...

Providers of voice over Internet Protocol services face yet another regulatory issue. The Federal Communications Commission recently expanded the federal Universal Service Fund (USF) reporting and ...

It has been decades since voice over IP networks (VoIP) turned voice on its head. As tech goes, telephony had a great run. Modern telephony was born on copper networks around the beginning of the 20th ...