Apple is piloting an AI transcription tool at select Genius Bar locations that automatically captures conversations between store employees and customers during repair appointments, according to a new ...

Apple is testing Genius Bar Live Notes, an AI-powered tool that listens to customer conversations at the repair counter. It turns conversation into transcripts and is already running in a handful of ...

The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

They’re now eligible for repair at Genius Bars and Apple Authorized Service Providers They’re now eligible for repair at Genius Bars and Apple Authorized Service Providers According to the reports, ...