London — HOTEL guests have strange requests. Consider the American who asked the concierge at the Four Seasons Hotel London for a dresser to help his wife through the many steps it takes to don a ...

It never stops surprising me how often guests love to stop to chat about the “amazing coincidences” they experience while visiting Aspen, a place well traveled by the jet-set community. Often, usually ...

HONOLULU (AP) — Hotel workers and members of a hospitality industry union were picketing a Honolulu hotel after it recently outsourced its concierge desks. The dozens of workers and members of the ...

Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the line’s top accommodations, the Haven by Norwegian. The concierge desk enables guests and travel agents ...