Cloud PBX is an internet-based phone system that routes and manages business calls. Learn how cloud PBX compares to hosted ...

The assumptions have stood for a decade: Everyone carries a phone, people prefer text messaging to making calls, and the business phone system belongs in the same drawer as the fax machine. But the ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud communications capabilities. In this age, where most communications occur via the internet, ...

Lisa Schick is a collaboration solutions adviser for CDW, consulting on sales, planning and development of collaboration solutions for small businesses. Phones may not be perceived as “mission ...

Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone systems. As more organizations rely on internet-based communications, cloud ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...

Call center costs vary and many systems are available. Finding the right one for your business can be challenging. Here’s ...