A recent partnership between Blue Shield of California and Salesforce has helped the health plan reduce processing time for benefits administration from 24 hours to five minutes. First adopting ...

CVS Health will leverage Agentforce Health to support its Aetna and CVS Caremark businesses on a secure call center platform. The call center platform will use AI agents to provide real-time insights, ...

"Everything's gonna be cheaper to make, it's more efficient", says Salesforce CEO.

Salesforce has announced a partnership with IBM that will make the popular CRM software provider’s suite of enterprise AI tools available to customers of both companies. Specifically, the IBM ...

Agentforce for Public Sector has already achieved FedRAMP High authorization It is hosted on AWS infrastructure for maximum security compliance AI agents get to work to boost human workers’ efficiency ...

OVERLAND PARK, Kan.--(BUSINESS WIRE)--Virtus (www.virtusinsurance.com), an insurance brokerage and consultancy, has partnered with Benelinx (https://www.benelinx.com ...

Salesforce unveiled Agentforce on Thursday, a suite of AI-powered autonomous agents designed to augment human workers across various business functions. The company positions this as the "third wave" ...