I use the Avaya Softphone R6 SP4 on Vista SP1 and it is VERY buggy. One day it works, the next it doesnt and only a reboot gets it working again. No matter what audio equipment i use with it (a basic ...

In our first try at using the Avaya Softphone for telecommuting, we ran into problems with our browser-based content management system, making life difficult. I thought it was the end of the softphone ...

Avaya and Polycom unveiled on Monday an Internet videophone for businesses, adding to a growing lineup of more affordable, easier-to-use gear of the sort once seen only in newspaper comic strips.

Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres. On Monday, the communications firm announced the release of ...