Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

Adds company confirmation. Salesforce (NYSE:CRM) and ServiceNow (NYSE:NOW) said they plan to each invest $750 million in ...

--Genesys ®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce, the #1 AI CRM, to help businesses bring together their data, agents, bots ...

Recently, for example, Genesys announced $580 million in new funding from strategic partners Salesforce, Zoom and ServiceNow — all companies trying to deepen their footprint in the call center ...

Genesys, a provider of customer service and contact center solutions, today announced the availability of Genesys Connect for Service Cloud on salesforce.com's AppExchange business apps marketplace.

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest ...

Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise ...