Sales professionals are using generative and autonomous AI to prepare for in-person meetings and calls.

Human connection and influencing skills like EQ, rapport building, negotiation, and overcoming objections will be in higher ...

Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Salesforce (NYSE:CRM) recently announced the creation of a network of certified life sciences partners to assist in migrating ...

At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations.

At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations. After ...