Passengers share fury at British Airways live-chat customer service after being stranded amid Heathrow fire - Exclusive: Couple were wrongly told BA could not get them out earlier – but their holiday ...

ranked airlines based on punctuality, customer service, seat comfort and value for money, among other categories. British ...

British Airways has issued a statement amid the ongoing closure at Heathrow Airport. More than 1,300 flights to and from the airport will be disrupted today, Friday, March 21. It comes after the ...

British Airways has jumped on the mobile bar code bandwagon in an effort to improve its customer service efforts. Customers can now save time and check-in for flights using their mobile devices.